Beyond OSS/BSS: Reimagining Activation Without Transformation

Karen Burr, Chief Growth Officer

calender icon24 July 2025

For decades, operators have been told the answer to operational friction is integration. But in many environments, this only creates more complexity.

Integration Alone Isn’t Enough

  • Even perfectly connected OSS/BSS layers don’t guarantee:

  • Trustworthy service readiness signals

  • Automatic billing triggers

  • Seamless partner activation

As operators look towards intelligent orchestration, they face a truth: if foundational signals are fragmented, no amount of automation will reliably trigger readiness or monetisation.

This is why many transformation programmes fail to deliver on their promise. They reorganise data flows but don’t create a reflexive environment.

Activation vs Integration

Rather than rebuild entire systems, the most resilient operators overlay a layer of trusted orchestration:

  • Listening to live signals

  • Validating them in real time

  • Acting automatically

This approach doesn’t just prepare the business for consolidation, it establishes the foundations for a future where activation is instant, reliable, and built on trusted signals – unlocking readiness, responsiveness, and consistent performance without requiring human intervention.

Because integration connects systems. Activation creates value.

The diagram below shows the progression from manual processes to intent-driven orchestration – demonstrating how readiness signals can be activated reliably without a full transformation.

This is Part 4 of 5 in the Fibre Monetisation series.